Shipping policy

Effective Date: July 1, 2026

Thank you for shopping with Bondservant of God. We are grateful for your support and are committed to providing quality products and a smooth shopping experience.

Order Processing

Most orders are processed within 2–5 business days.

Some items are made to order, embroidered, or printed specifically for your purchase. These products may require additional processing time.

During holidays, product launches, promotions, or periods of high order volume, processing times may be extended. If significant delays occur, we will notify you by email.

Please note that processing time is separate from shipping time.

Shipping Methods

We currently ship throughout the United States using trusted carriers such as USPS, UPS, or FedEx.

Shipping options and estimated delivery times are displayed during checkout based on your location and selected shipping method.

Delivery estimates begin once your order has been shipped, not when it is placed.

Shipping Rates

Shipping costs are calculated at checkout based on your order, destination, and selected shipping method.

Any free shipping promotions will be clearly displayed on our website when available.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking information.

Tracking information may take up to 24 hours to become active after your package has been scanned by the shipping carrier.

Incorrect Shipping Address

Customers are responsible for providing an accurate shipping address at checkout.

If you notice an error, please contact us immediately at [your@email.com]. We will do our best to update your address before your order ships.

Once an order has been shipped, we are unable to change the delivery address.

Additional shipping charges resulting from an incorrect address are the responsibility of the customer.

Lost, Stolen, or Delayed Packages

After an order has been handed over to the shipping carrier, delivery is outside of our control.

Bondservant of God is not responsible for:

  • Shipping delays caused by the carrier
  • Weather-related delays
  • Lost or stolen packages marked as delivered
  • Delays caused by incorrect shipping information provided by the customer

If your package appears to be lost, please contact the shipping carrier first. If you still need assistance, contact us and we will gladly help you investigate the shipment.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery.

Please include:

  • Your order number
  • A description of the issue
  • Clear photographs of the damaged product and packaging

We will review your claim and, if approved, arrange for a replacement or refund as appropriate.

International Shipping

At this time, Bondservant of God ships only within the United States.

If international shipping becomes available in the future, this policy will be updated accordingly.

Multiple Shipments

If your order contains multiple items, they may occasionally ship separately depending on product availability.

You will receive tracking information for each shipment.